On Wed, 2005-06-15 at 18:14, Mark Roberts wrote: > Yes, there are people who use the fear of negative feedback to try to > get a post-purchase discount this way. My policy is to offer full refund > (less shipping) or nothing. It's sad that it's come to this but there's > not much else you can do.
As a seller I'd rather make a small discount for something that is genuinely not as described than a full refund. Fear of bad feedback works both ways and is what keeps Ebay working. In short, people just have to be honest and to demand that other people are honest. "perfect condition" is subjective: I would describe my MX camera to be in perfect condition but as it has a few nicks here and there some other would people say it is only in "very good condition"
