To the best of my knowledge from talking to other sellers, Paypal is 100% on the side of the consumer - which is good news if you're a buyer. They will go to the end of the earth to believe your BS story and refund your money.
However, they apparently will only go for it a time or two per buyer. In other words, if you're the type who complains a lot, eventually too bad for you, they'll tell you to take a hike. However, the seller gets their paypal account jacked up in either case, and for a long, long time. They've got a huge backlog of complaints, and they don't respond to emails requesting information except by form letter. You can't reach them on the phone unless you have an hour to kill and don't mind hearing "I can't help you with that, I'm sorry you're disappointed" over and over again by minimum-wage no-nothings. Fun. -------Original Message------- > From: "Joaquim Carvalho" <[EMAIL PROTECTED]> > Subject: Re: Opinions wanted, ebay item condition > Sent: 15 Jun 2005 14:15:29 > > On Wed, 2005-06-15 at 18:04, Wigwam Jones wrote: > > The problem was that my offer of 100% refund minus shipping was not > acceptable to the guy - he complained to Paypal and got it all back, after my > account was frozen for three months.��Despicable.��And then to hear it as an > accepted way to get what you want from a seller on eBay - frightening. > > Now I understand why so many people don't accept Paypal payments. -------Original Message-------
