With regard to this kind of thing, the folks at the desk and on the
trucks are only doing their job. They have corporate policy to adhere
to. It's when they're NOT doing their job that I get pissy. ;-)
I usually watch the tracking so I know what day the package is loaded
on the truck. If I'm not going to be home at the usual hour the FedEx
or UPS trucks show up, I know there'll be an "attempt" notice. I try
to get home in time to call in for same day pickup at the depot: head
over there at 6-8pm, pick it up in person.
Godfrey
On Sep 1, 2005, at 3:30 PM, Shel Belinkoff wrote:
The DS I ordered was scheduled for delivery tomorrow. I called FedEx
yesterday when I knew the camera was at their distribution center
and asked
if it could be delivered today, or if I could pick it up. I was
told it
would be delivered tomorrow and that I couldn't pick it up. This
morning I
double checked the tracking and the info indicated that it was on the
truck. I again called FedEx and asked if the camera was going to be
delivered today. I was told that it wasn't, that it was just
loaded on the
truck for delivery tomorrow.
I went out to run a few errands and when I returned there was a
FedEx door
tag indicating that they attempted to deliver the package.
When I originally learned that the package was going to be delivered
tomorrow, I changed my schedule around, which was inconvenient to
me and to
one of my clients. What has me pissed is that FedEx INSISTED more
than
once that the package would be delivered tomorrow.
This is the third or fourth time I've had delivery problems with
FedEx.
What a bunch of sphincters!
Shel
