My excitment at finding a Winder for my KR10, has taken a bashing. I
received an email from the sender saying she had had it returned by the
receiver's (Me) shipping department as 'refused - returned to sender' as
there was no invoice or customs declaration. She was pissed that she had to
repack and reship and expected me to fork out for postage and insurance
again.
I received the following email (edited) as managed to rebuild my system
after nearly loosing my HD after a virus attack.
James, I have the box with the winder which was returned marked "need Custom
Invoice, Value & Description" written on the box. What do you want to do?
Loreen
Am I correct that it was Canadian Customs that returned the package, and if
so the shipper should pay the postage and insurance.
James
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