On Sun, 15 Jul 2001, jmadams wrote:

> James, I have the box with the winder which was returned marked "need Custom
> Invoice, Value & Description" written on the box. What do you want to do?
> Loreen

It's definitely the shipper's job to mail the item properly.  She can
chalk it up as a learning experience that will save her from making
similar problems in the future.  Yes, she should definitely pay for
reshipping the item if that's necessary.  Just a thought... if the item
wasn't actually mailed because the relevant info wasn't there, then maybe
she won't have to pay shipping again.

chris

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