That doesn't sound like Canada Customs. They are usually pretty
good about opening and valuing anything that doesn't have a
customs declaration on it. OTOH, if you really want it, then
have her reship it with the proper documentation. In an ideal
world, she would pay shipping, as she didn't provide correct
documantation (she is responsible for delivery). We have found
that this is far from an ideal world, however.
William Robb
----- Original Message -----
From: "jmadams" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: July 15, 2001 7:06 PM
Subject: Update: Ricoh Winder from eBay
> My excitment at finding a Winder for my KR10, has taken a
bashing. I
> received an email from the sender saying she had had it
returned by the
> receiver's (Me) shipping department as 'refused - returned to
sender' as
> there was no invoice or customs declaration. She was pissed
that she had to
> repack and reship and expected me to fork out for postage and
insurance
> again.
>
> I received the following email (edited) as managed to rebuild
my system
> after nearly loosing my HD after a virus attack.
>
> James, I have the box with the winder which was returned
marked "need Custom
> Invoice, Value & Description" written on the box. What do you
want to do?
> Loreen
>
> Am I correct that it was Canadian Customs that returned the
package, and if
> so the shipper should pay the postage and insurance.
>
> James
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