On Mar 1, 2006, at 1:08 AM, Cotty wrote:
That may be the way things are done in the USA, but (as I told him) it certainly is not the way we do things here.
I just walk down the street to the Apple Retail Store and someone there will answer any question I put to them.
I spend as little time as possible with phone support personnel. Between the stupid voicemail systems and the lack of expertise of those manning the phones, its mostly a huge waste of time.
Godfrey
