It's nice to know that you're polite, though.
Bucky wrote:
> Apologies to the list. That last message was to go to Mark himself, not
> every-bloody-one.
>
> Cheers,
>
> Mike
> ----- Original Message -----
> From: "Mark Roberts" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Cc: <[EMAIL PROTECTED]>
> Sent: Friday, August 17, 2001 5:13 PM
> Subject: Re: Bad Service Report - Kerrisdale Cameras
>
> > If you're still interested in an MX, I'm selling one of mine in order to
> raise
> > cash for an MZ-S. It's in beautiful condition and functioning *perfectly*.
> > Email me for more info if you like.
> >
> > Mark
> >
> > "Bucky" <[EMAIL PROTECTED]> wrote:
> >
> > >So I bought an MX from Kerrisdale Cameras here in Vancouver. They are a
> > >largish local chain that has a reasonable selection of used equipment. I
> > >paid a fairly hefty price for it that I would have considered reasonable
> if
> > >it had been in the condition it looked upon first examination. All used
> > >bodies come with a 30-day warranty.
> > >
> > >I bought it on 4 August. Upon getting it home, I found that the meter
> > >worked only intermittently, that the infinity focus was gone (but only
> > >slightly; some lenses that are able to focus at slightly past infinity
> did
> > >not reveal the camera's problem), and the shutter button popped entirely
> out
> > >of the camera and landed n the ground. I was not happy; none of this had
> > >revealed itself to me in the in-store test.
> > >
> > >I took it back for servicing on the Monday following (the 6th). At the
> same
> > >time, I looked for another body I liked and thought I'd exchange it, but
> > >there was nothing I wanted. I agreed to have them send it out for
> service.
> > >
> > >Today, I went in to find out when my camera would be done, since Monday
> > >would be the two-week milestone. I asked a helpful sales associate to
> look
> > >up where it had been shipped to, since Patrick, the service guy, had
> seemed
> > >a bit elusive about where he would send the camera for service. The
> helpful
> > >sales guy looked in the book where they keep track of serviced cameras,
> > >found my body, but could find no notation about where it was gone.
> > >
> > >He sent me back to Patrick, the service guy. Here is the conversation as
> it
> > >went:
> > >
> > >Me: "Hi. I have a black MX in for service. I want to know where it's
> been
> > >sent for repair."
> > >Him: "Oh, that camera is not at Pentax."
> > >Me: "OK. Where is it."
> > >Him: "We have some other service center. It's not at Pentax."
> > >Me: "Fine. I'm asking you where it IS, not where it's NOT."
> > >Him: "It's not at Pentax and it's not at VanCam."
> > >Me: "WHERE HAS IT BEEN SENT?"
> > >Him: "It will be sent out Monday. It hasn't been sent anywhere yet."
> > >
> > >I asked for (and received) a full refund, although he certainly did not
> seem
> > >to understand how utterly shoddy this kind of service is.
> > >
> > >GRRRRRR.
> > >
> > >
> > >
> > >-
> > >This message is from the Pentax-Discuss Mail List. To unsubscribe,
> > >go to http://www.pdml.net and follow the directions. Don't forget to
> > >visit the Pentax Users' Gallery at http://pug.komkon.org .
> >
> > -
> > This message is from the Pentax-Discuss Mail List. To unsubscribe,
> > go to http://www.pdml.net and follow the directions. Don't forget to
> > visit the Pentax Users' Gallery at http://pug.komkon.org .
>
> -
> This message is from the Pentax-Discuss Mail List. To unsubscribe,
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--
"The optimist thinks this is the best of all possible worlds. The pessimist
fears it is true." -J. Robert
Oppenheimer
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This message is from the Pentax-Discuss Mail List. To unsubscribe,
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