On Fri, Sep 15, 2006 at 10:18:28AM +0000, mike wilson wrote: > > > > > From: Kostas Kavoussanakis <[EMAIL PROTECTED]> > > Date: 2006/09/15 Fri AM 08:51:24 GMT > > To: Pentax-Discuss Mail List <[email protected]> > > Subject: Re: K10D kit lens > > > > On Fri, 15 Sep 2006, Cotty wrote: > > > > > On 15/9/06, mike wilson, discombobulated, unleashed: > > > > > >> Come and buy it in the UK. _Then_ you'll find out what ripoff means. > > > > > > I used to agree with that, but lately my outlook has changed. > > > > > > If I buy a camera from a retailer, and it breaks, my first and only port > > > of call is back to the retailer. They have a statutory duty to sell > > > goods fit for the purpose for which they were intended. They sort it out > > > and either refund or replace, certainly within the first year. > > > > > > We pay a general premium on this. Any comments? > > > > Just a question: is that not the case if you live in the States and > > buy from (say) John Celio's down the road? > > US consumer laws are not the same as ours. There, the purchaser has to deal > with the Manufacturer. I presume, in the case of alien goods, that would be > the importer.
US consumer laws are not uniform from state to state. John Celio works in a store in California, where the laws are rather kinder to the consumer than in most of the US. The consumer is, in general, entitled to deal with the store, not just with the manufacturer. That may, or may not, be mentioned prominently in the paperwork. It is clearly spelled out in the handbook I got with my new Cuisinart ice cream maker, while in other cases it is buried in the fine print or on the manufacturers website, or sometimes glossed over with a statement such as "your rights may differ. blah, blah .." -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net
