Digital Image Studio wrote: >On 18/09/06, John Francis <[EMAIL PROTECTED]> wrote: > >> But I can see the argument for >> simplifying the interface (and it's a lot more than just the >> cost of the mechanical linkage). > >Tech support costs? Do you think this is why aperture ring support is >disabled by default in the settings? Are we at the mercy of idiots in >catering for the lowest common denominator?
Yes we are. I was told by someone at Pentax (and also a person from another company, Nikon, IIRC) that the single most common reason for SLR's coming in for warranty service was the lens having been taken off the "A" setting and the camera not behaving in the way to which the customer was accustomed. And who pays for all that needless technician time (and shipping costs)? We do - because it all adds to Pentax's costs of doing business. -- Mark Roberts Photography & Multimedia www.robertstech.com 412-687-2835 -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net
