Peter Popp wrote:
>
[snip]
> I bought the lens for a trip I have planned to Aspen in 10 days. I've never tried
>to make a return to B&H, but in my opinion sending it to Pentax is out of the
>question. I've never even mounted it on a camera. I'm inclined to try to get a
>return authorization for the lens, and then just order a new one to speed up the
>process and eat the extra cost of shipping.
>
> Any advice is appreciated. BTW, I remember reading about a problem with flare off
>of the hood that comes with the lens because the hood is smooth plastic. Is this a
>real problem and what can be done. Thanks.
B&H is usually quite good about returns within a reasonable period with
no questions asked (as long as original cards and box are present, and
item has not been used). Your short time frame may be a problem,
though, if there ae any delays. Even that should be no problem using
overnight delivery -- as long as the paperwork does not get forgotten
for a week or some such thing.
If you want to try the B&H route, first contact Henry Posner directly
and explain the problem. He is an executive there but frequents news
groups and the like, is a straight shooter, and solves lots of problems.
(I believe his e-mail address is given at the web site.) He may be able
to make arrangements that are satisfactory.
Bob
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