Hi there, first question against the conspiracy theory - does the authorized service center have their own clean room?
BR, Margus Mark Erickson wrote: > Thought folks on the list might want to know: I talked to a service rep at > California Precision Service (Sacramento-based Pentax authorized service > center) about my DA* lens that I gave them for warranty work. The tech > checked out the lens with their test equipment and verified the existence of > a centering defect. He contacted the Pentax USA folks for repair > information, and they told him that (and I quote) "they're the only ones who > have the information" and "they're not getting a release from Japan to > release any information." > > So the lens is going to the factory for service. > > I could be a conspiracy theorist and say that Pentax in Japan is covering > something up. Realistically, I don't think so. The fact is, the lens is > quite new. Most likely, Pentax doesn't have service manuals and tech > training in place yet to roll out procedures and parts lists to their > authorized service centers. > > I'm more interested to see if they fix/replace the lens or if it comes back > untouched with a statement that it is "in spec". Since a qualified service > center (and not just me) observed the problem, I'm hoping that they'll > repair or replace the lens. I'll keep you posted.... > > --Mark > > > -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
