Doesn't matter. Crooked is crooked. If I was an honest company I'd not want a dishonest company's name. Now if I did not know the difference between honesty and dishonesty, and I was out to screw my customer out of every cent I could get by means of deception and subterfuge, I'd probably hang little on my name or reputation to begin with.
Some mentioned iPhone, as much as I would like one, with AT&T, no way... and from what I hear their promises in that regard fall flat on their face because they don't have the infrastructure to support the bandwidth/throughput. On Fri, Dec 11, 2009 at 12:46 AM, P. J. Alling <[email protected]> wrote: > Actually no, this isn't AT&T. You're dealing with SBC, which a few years > ago bought the shell and bones, of AT&T discarded the bones and put on the > Shell and hoped no one would notice. > Bob Sullivan wrote: >> >> You can't imagine how PISSED OFF I am at AT&T right now. >> What a sorry bunch of SOB's the phone guys are. >> >> The high speed internet line went out yesterday. >> I spent 2+ hours running a phone gauntlet and talking to tech support. >> (They aren't technical, just script readers somewhere offshore.) >> I had to have them re-set my password, and then I needed the router >> password. >> Of course, that was in a saved email, inaccessible when your internet is >> down! >> >> Now today, almost exactly 24 hours after I ended the 1st call, it went >> down again. First spend time running the automated phone gauntlet, >> then the long wait for 'tech support' >> (sorry, unusually high call volume). Well, after 2 hours the guy >> says, "Your modem is broken. you'll need a new one. I can connect you >> with customer service and they could sell you one, but maybe you want >> to buy one locally." Now it's 7PM and I'm off to the nearest AT&T >> store. They sell me another modem (not the most recommended one, but >> their only choice) and we stop for a sandwich. >> >> I get home about 8:30PM and install the modem - no joy! So I call >> them again. Same automated phone gauntlet, same long wait for 'tech >> support', now we can't seem to get this modem working. 'Let me push >> this to level 2. (long wait) No, my supervisor says it may be part of >> the outage we are experiencing in Elmhurst, Illinois (10 miles away)." >> And that was that after another 2 hours on the phone. Me: So have >> you got another number for me to call to see when the outage fixed? >> Her: No, just call back this number. Me: And go thru the phone >> gauntlet and wait again. Her: Well if you say tech support twice, it >> will get you to the support desk directly. Me: And then I can wait >> another 45 minutes to talk to a person? Her: (big silence) Me: And >> who says the original modem is broken anyway, maybe it's just part of >> the other problem seeing as how the same lights are blink on the new >> one as the old one. I just spent $80 for nothing. Her: (big silence >> again) >> >> So this is the venerable AT&T, formerly known as American Telephone >> and Telegraph. This is their off shore customer service - not much of >> an effort from my perspective. And these are the same people who are >> soliciting me by mail every week to sign my household up for U-verse >> digital TV offering. I would encourage all of you to boycott that >> service! >> >> Bob S. (Surfing via a neighbor's unsecured wireless system) >> >> -- >> PDML Pentax-Discuss Mail List >> [email protected] >> http://pdml.net/mailman/listinfo/pdml_pdml.net >> to UNSUBSCRIBE from the PDML, please visit the link directly above and >> follow the directions. >> >> > > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and > follow the directions. > -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
