Clearly Mark, both you and Paul are cherry-picking as I've explicitly acknowledged that the majority of most B&H transactions go smoothly.
We just had a similar topic on the justice system. It works most of the time, but when it doesn't then what? This was never about 'B&H - Millions of Good Transactions', it was about 'B&H - How Do They Handle Disputes and Errors? (One Case Study)'. Guess what. If the anecdote was that B&H came through for the customer and honored the contract, and what great customer service they provided, I'd be singing their praises. Tom C. On Mon, Feb 1, 2010 at 10:07 AM, Mark Roberts <[email protected]> wrote: > Tom C wrote: > >>It's not paranoid. I never expect a transaction to go south. This is >>an interesting insight into how B&H apparently chooses to handle >>things in the case of a misunderstanding, one that they inadvertently >>caused. >> >>We each have the right to our own opinions, and I'm not alone in the >>one I hold. > > Given the ratio of problematic transactions to trouble-free ones at > B&H, "paranoid" is precisely the correct word. You are certainly > entitled to your opinion but, as the history of the world demonstrates > with countless examples, not being alone in an opinion has never been > a particularly good defense of that opinion. Reality is not > susceptible to popular vote. > > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and follow > the directions. > -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
