> Hey Henry, do some math if you are able to. I am happy to report that with the assistance of my remaining fingers and toes, the calculator Microsoft was wise enough to include with Windows, a large chalk board, and the nurses who wipe the drool from my chin, I can periodically manage simple arithmetic functions despite my compromised short-term memory. I am grateful for your altruistic concern. :-)
<I churn from vendor to vendor and rarely have caused a problem, if ever. A sale is a sale is a sale. If I knew I was going to be viewed as a less desirable customer because I didn't have a long history of purchasing from said vendor, I wouldn't shop there.> I think that's not the point. A customer who does not have a long history with any individual vendor is not "less desirable" simply by virtue of his or her frequency of shopping. The less desirable customer is one who by various ways makes EVERY transaction supremely difficult, painfully time-consuming and ultimately so remarkably unprofitable the retailer would be better off had the customer never initiated a relationship in the first place. -- - regards, Henry Posner Director of Corporate Communications B&H Photo-Video, and Pro-Audio http://www.bhphotovideo.com/ -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
