On Apr 30, 2010, at 10:40 , Mark Roberts wrote:

CheekyGeek wrote:

As an IT person in the business world...

There you go.
Windows?PCs provide IT people with a great deal of job security by
creating a heck of a lot of more confused & discombobulated users and
hardware support issues.

I use both Windows and Mac machines, at home and at the college where
I teach. I find Bill's summary pretty much on the money. And the IT
people at school *still* haven't been able to make the Mac I use there
let me log on without a hardware re-start or make it recognize the
Canon scanner through Photoshop. Seems they're getting very good job
security through problematic Macs and less from the (trouble-free)
Windows machines I use.


Hold on there buster!

I ran into the same problematic tome when I was hired on by NBBJ (Seattle architectural firm) who had an IT support staff of 6, all trained to support PCs and Windows. They knew how to talk to the two server mols (NetWare on some kind of mainframe, IIRC) so they "never had problems" printing to the various plotters and printers around the building. They had shelves of manuals that told each side of the lucite wall how to get NetWare to two way talk across the "bridge" . I had to read and research and read for days before I learned enough about NetWare advise the server gurus what script changes THEY had to make so their software would open an ear to the Mac's commands. It was a simple thing, but they had never even cracked the chapters on AppleTalk over Ethernet in a NetWare environment, and spent days telling me it could not be done. I personally had never done it myself, but crimenea, look in the friggin manual's index before you make up your mind.

You might speak to your IT folks about cross-platform, or ask one of us, how to solve your problems, Mark. Trouble-free is relative to the troubleshooters.


Joseph McAllister
[email protected]

THE SENILITY PRAYER :
Grant me the senility to forget the people
I never liked anyway,
The good fortune to run into the ones I do, and
The eyesight to tell the difference.


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