On 18/5/10, Bob W, discombobulated, unleashed: >Don't you have any kind of consumer protection over there? I mean, for a >retailer to be allowed to turn away a faulty product after a week or so is >disgraceful. > >Last August - 10 months ago - I bought a netbook from amazon.co.uk. It's >been heavily used since then, on a daily basis. Last week it stopped working >and today I found out it's a problem with the motherboard, so I phoned >Amazon, told them the problem and they said 'ok, send it back. That model's >no longer available so we'll refund you in full'. I told them I was going to >wipe the hard disk first, to remove all personal data, and they were fine >with that. > >Great service, but they are in any case obliged by law in Europe to do this.
But surely that's why we pay a hefty premium - because our first point of complaint is with the retailer. -- Cheers, Cotty ___/\__ || (O) | People, Places, Pastiche ---------- http://www.cottysnaps.com _____________________________ -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
