On Wed, May 19, 2010 at 08:13:43PM +0200, eckinator wrote: > 2010/5/19 Christian Skofteland <pterali...@aim.com>: > > > > I bought my G11 a few weeks ago at BestBuy in Virginia. While in New York > > on business I accidentally spilled a collegues > > cocktail all over it. Needless to say it stopped working. I went back to > > BestBuy on my return, after gathering the > > original receipt and packaging, and told the return clerk that the camera > > "stopped working after a week." > > He appologized and replaced the camera without asking any further questions. > > Can't believe you did that. Hate to step on your or anyone's toes but > instead of taking responsibility you ripped them off and knew so. > > -- > PDML Pentax-Discuss Mail List > PDML@pdml.net > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and follow > the directions.
No. I disagree. I was in customer service for a decade or so. The customer is always right and you never say "no." There are stories of retail clothing stores taking snow tires in exchanges from customers. I worked in the hotel business and never said "no" even though I knew the hotel guests were full of shit and I pounded it into my employees head that they should never say "no." The guy at BestBuy could have asked what happened but as a good customer service person he did not. I'm a terrible liar and I would have confessed if asked if it got wet. I totally take responsibility for wrecking the camera as I've admitted to what happened here and to all my friends and family. i made an attempt to recover my loss and was successful. My conscience is clear. -- Christian ------------------------------------- http://404notfound.blogspot.com http://birdofthemoment.blogspot.com -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
