On 5/20/2010 7:19 PM, Tom C wrote:
Best Buy simply returns the item as defective, Canon refurbishes, and
yes somewhere, somehow, on this individual item profit is diminished,
but then again as you point out... maybe not since the pricing of the
item was in place before the camera was purchased and returned. That
being the case, one could reasonably argue there's no loss suffered at
all, as Canon has a rough statistical idea of how many cameras will be
returned, regardless of reason.

Indeed, there is a food chain here - the manufacturer, the shop, the customer. It is probably rather more complex too...

Boris

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