From: Rob Studdert
On 23/05/2010, Boris Liberman <[email protected]> wrote:
> When faced with request from a buyer to return the mis-sold item, the buyer
> would parry with "you're a grown up person, you should have listened better;
> it is too late now".
Here some types of contracts have an integrated cooling off period but
generally in retail shops the buyer makes the final decision to part
with their cash or not. Can't get more basic really, if I stuff up
it's off to eBay the bad purchase goes.
Most retailers have a return policy. The policy is intended to protect
the retailer, but it does give the consumer some protection as well.
In the case that started this discussion, the return was made in
accordance with the retailer's published return policy.
The only thing I found odd about the whole thing was knowing the name of
the retailer, and based on my own experience with them, they hadn't
tried to screw him on the return.
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