That seems pretty fast (except when you're the one waiting!). Hope it works now.
Rick http://photo.net/photos/RickW --- On Wed, 6/30/10, Bob Sullivan <[email protected]> wrote: > From: Bob Sullivan <[email protected]> > Subject: K-7's return from Pentax Repair > To: "Pentax-Discuss Mail List" <[email protected]> > Date: Wednesday, June 30, 2010, 5:28 PM > I sent my K-7 in to the Pentax > Service Center in Chandler, Arizona. > US Postal service Priority Mail got it there in 2 days, > and they looked at it promptly. (same day) > 3 days after mailing, the Pentax call center in Colorado > had the details. > They would repair it under warranty as there was dust under > the > anti-aliasing filter. > (This was apparently a sensor manufacturing defect although > it didn't > show for 10 months.) > They replaced the sensor in 4 days and then sent it UPS > ground back to Chicago. > That took another 7 days with the weekend. (sigh) > > I mailed the camera June 15th and it returned June 30th > (today). > That's better than past experiences, even rush repair > ($$$), in Colorado. > C.R.I.S. Camera Services is the Pentax contractor in > Chandler. > Work was described as: > Warranty > Replace imaging sensor due to spot being underneath filter > Cleaned and Checked to manufacturer's specifications > > And it all seems to work just fine now. > A good experience with Pentax repair. > My only costs were $13 mailing and insurance to the service > center. > > Regards, Bob S. > > > > On Wed, Jun 30, 2010 at 10:07 AM, Charles Robinson <[email protected]> > wrote: > > On Jun 30, 2010, at 5:00, Bob Sullivan wrote: > >> > >> On the phone, they quoted the repair as warrenty > service > >> for dust between the anti-aliasing filter and > sensor in manufacturing. > >> I think Rob Studdert suggested this possibility. > >> I should know more today when it returns. > >> > > > > Yay! Warranty repair is the best. > > > > I wonder if they replaced the sensor or actually > disassembled/cleaned/reassembled? > > > > -Charles > > > > -- > > Charles Robinson - [email protected] > > Minneapolis, MN > > http://charles.robinsontwins.org > > http://www.facebook.com/charles.robinson > > > > > > -- > > PDML Pentax-Discuss Mail List > > [email protected] > > http://pdml.net/mailman/listinfo/pdml_pdml.net > > to UNSUBSCRIBE from the PDML, please visit the link > directly above and follow the directions. > > > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link > directly above and follow the directions. > -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
