Hi Bob, Glad to hear that it all went well. Now you just have to go out and take pictures.
Enjoy. Leon On 1 July 2010 07:28, Bob Sullivan <[email protected]> wrote: > I sent my K-7 in to the Pentax Service Center in Chandler, Arizona. > US Postal service Priority Mail got it there in 2 days, > and they looked at it promptly. (same day) > 3 days after mailing, the Pentax call center in Colorado had the details. > They would repair it under warranty as there was dust under the > anti-aliasing filter. > (This was apparently a sensor manufacturing defect although it didn't > show for 10 months.) > They replaced the sensor in 4 days and then sent it UPS ground back to > Chicago. > That took another 7 days with the weekend. (sigh) > > I mailed the camera June 15th and it returned June 30th (today). > That's better than past experiences, even rush repair ($$$), in Colorado. > C.R.I.S. Camera Services is the Pentax contractor in Chandler. > Work was described as: > Warranty > Replace imaging sensor due to spot being underneath filter > Cleaned and Checked to manufacturer's specifications > > And it all seems to work just fine now. > A good experience with Pentax repair. > My only costs were $13 mailing and insurance to the service center. > > Regards, Bob S. -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
