De-Lurking for a while.

Be careful when dealing with KEH. I used to be a big fan of theirs and made frequent purchases of Pentax gear.

Until two years ago.

That was when I bought two items in rapid succession that arrived 'incomplete' contrary to their description. And I immediately requested permission to ship back the items.

They simply ignored both requests, ignored mailed requested, ignored telephone calls. All requests for permission to return were done within their 'grace period.'

You'd think they would be more responsive to a guy that offices right across the street from the Courthouse, but even a letter on my "Official Lawyer" letterhead got no response. Both items were under $100. But Still ...

In other words, don't trust them unless you are willing to give up and simply throw what you paid for into the trash. They treat you like a Southerner when you're buying, but you become a Yankee when you complain.

Galloway, constant lurker, Pentaxian since Honeywell.

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