Morris,
Care to tell us what caused you to send this message today, a full two
years since your unpleasant experience?
I've bought a few things from KEH over the years and had good luck. It
has been a while since I bought anything from them. Since the DSLRs hit
the market they've haven't had much of anything I was interested in when
I've stopped by their site.
Cory
On 7/12/2010 3:13 PM, Morris Galloway wrote:
De-Lurking for a while.
Be careful when dealing with KEH. I used to be a big fan of theirs and
made frequent purchases of Pentax gear.
Until two years ago.
That was when I bought two items in rapid succession that arrived
'incomplete' contrary to their description. And I immediately requested
permission to ship back the items.
They simply ignored both requests, ignored mailed requested, ignored
telephone calls. All requests for permission to return were done within
their 'grace period.'
You'd think they would be more responsive to a guy that offices right
across the street from the Courthouse, but even a letter on my "Official
Lawyer" letterhead got no response. Both items were under $100. But
Still ...
In other words, don't trust them unless you are willing to give up and
simply throw what you paid for into the trash. They treat you like a
Southerner when you're buying, but you become a Yankee when you complain.
Galloway, constant lurker, Pentaxian since Honeywell.
No virus found in this incoming message.
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02:36:00
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