Pentax in the USA doesn't seem to offer service to anyone.  I stopped in at 
the
a local camera store that used to have at least three ZX models on display and
found none.  No ZX-5n no ZX-M not even a ZX-30.  Seems that their Pentax rep.
has retired and hasn't been replaced.  I asked if there was any possibility
that they would get a MZ-S in and the manager just laughed, he can't even get
things he orders.  The Canon rep. spent a Saturday there just a few weeks 
before
demonstrating all of their current products.  It gets better though I walked
across the street to their competition.  The Nikon rep. was there showing 
all of
Nikons current offerings.  I got to handle an FM3 with the new 45mm on 
it.  A very
solid feeling little package.  With a marketing strategy like that it's no 
wonder
that Pentax is becoming an unknown.  I'm sure that Honeywell did a better 
job of
servicing accounts.

At 10:25 AM 2/22/2002 +0100, you wrote:
>Bill wrote:
>
>
>>My guess would be that Pentax can't/won't go to the expense of furnishing
>>cameras, lenses, and support a la Nikon and Canon.  They seem to be
>>perfectly happy with their niche among knowledgeable and discriminating
>>people like us :-)
>
>
>This is indeed true - they don't offer service at major events like the 
>olympics. However, such photography is a small part of professional 
>photography. Otherwise, Pentax is indeed sponsoring professional (and some 
>not so professionals) either via good deals or simply equipment 
>sponsoring. It's no secret that Matthias Klum, who has shot a couple of 
>front pages for National Geographic the last few years, did not pay much 
>for his Pentax equipment.
>So the myth that only Nikon and Canon offer professional service is mostly 
>just a myth. Pentax may not pursue the professionals but if you are one, 
>particularly a high-profile one, making a phone call to Pentax may make 
>you good deals and speeded service to fit your professional needs. BTW  In 
>Japan, Pentax have professional service centers where registered users get 
>free loaning equipment while theirs are at service.
>
>
>P�l
>-
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