i've never been thrilled with Epson service of tech support, but I do love 
their printers. Sometimes it's worth putting up with a bit of crap to get the 
results one desires.
Paul

On Oct 18, 2011, at 11:34 AM, Mark Roberts wrote:

> [Default] On Tue, 18 Oct 2011 08:13:16 -0700 (PDT), Rick Womer
> <[email protected]> wrote:
> 
>> I have a P3000 viewer that I have used a fair amount when traveling.
>> 
>> Recently it lost its ability to download files from SD or CF cards.  I can 
>> view the images on the cards, and I can view images already on the hard 
>> drive, but the download doesn't work.
>> 
>> Emailed Epson support; they told me to call an independent service center on 
>> Long Island.
>> 
>> Called them; all they do is send the units on to Epson, and charge $289.
>> 
>> $289 to re-flash a chip somewhere?  No way.
> 
> What you're experiencing sounds like a hardware problem, so it's
> probably "$289 to get a refurb replacement".
> 
> Sad to say, those P3000 and other similar model viewers probably fall
> into the "replace rather than repair" category now. I expect that
> tablet devices will soon force them out of the marketplace altogether.
> 
> 
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