Sorry to hear, Ann. Hope things get brighter soon.
Hugs,
Paul
On May 3, 2012, at 11:14 PM, Ann Sanfedele wrote:

> This really has been a hellish day...
> 
> My landline has been out for over a week and the complexities of getting 
> something done about it now seem like childs play... it isn't fixed yet, but 
> the tech guy from VErizon is good and tomorrow, perhaps , there will be a 
> solution.
> 
> But - I finally decide to get in touch with Trend P'cillin and point out that 
> while I had ponied up for another year, I kept getting notices that I was in 
> danger while it was still running.
> 
> I didn't ahve the updated version - but, catch 22, i may not be able to
> upload it.
> 
> worse was 45 minutes on the phone with ebay trying desperately to get a 
> negative feedback comment removed because some guy in Brazil didnt get the 
> package I mailed in March and have the tracking number to prove it.
> 
> He wrote mail - I replied and suggested he give it more time,etc etc,
> and today he left nasty feedback.  only the second ever neg feedback in 14 
> years of ebay selling...and the other was in 1999!  But that one neg feedback 
> dropped me from 100% to 99.5% ugh.  they won't take it off, it seems.
> 
> The catch 22 was that I could appeal a case, but the buyer didn't open
> a case and now it is too late for him to do it.  But, apparently, not
> too late for him to leave negative feedback.  Yikes.
> 
> And then there are hardly any sales.
> 
> I'm in a bit of a funk -- but trying to tell myself how lucky I am in
> so many ways..
> 
> thanks for reading, if you did - hugs accepted
> 
> ann
> 
> 
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