On 5/4/2012 22:43, Mark C wrote:
FWIW - I don't let a few negatives get in the way of dealing with
someone on eBay. 99.5% is fine - shows you've dealt with the occasional
jerk and kept on going!
I once got a feedback where someone complained that the book I sold him
"had writing in it." I think he was upset that someone had written their
name on the flysheet, but he certainly left himself open for a sharp
response...
MCC
LOL! that's lovely!
ann
On 5/3/2012 11:14 PM, Ann Sanfedele wrote:
This really has been a hellish day...
My landline has been out for over a week and the complexities of
getting something done about it now seem like childs play... it isn't
fixed yet, but the tech guy from VErizon is good and tomorrow, perhaps
, there will be a solution.
But - I finally decide to get in touch with Trend P'cillin and point
out that while I had ponied up for another year, I kept getting
notices that I was in danger while it was still running.
I didn't ahve the updated version - but, catch 22, i may not be able to
upload it.
worse was 45 minutes on the phone with ebay trying desperately to get
a negative feedback comment removed because some guy in Brazil didnt
get the package I mailed in March and have the tracking number to
prove it.
He wrote mail - I replied and suggested he give it more time,etc etc,
and today he left nasty feedback. only the second ever neg feedback in
14 years of ebay selling...and the other was in 1999! But that one neg
feedback dropped me from 100% to 99.5% ugh. they won't take it off, it
seems.
The catch 22 was that I could appeal a case, but the buyer didn't open
a case and now it is too late for him to do it. But, apparently, not
too late for him to leave negative feedback. Yikes.
And then there are hardly any sales.
I'm in a bit of a funk -- but trying to tell myself how lucky I am in
so many ways..
thanks for reading, if you did - hugs accepted
ann
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