Last summer my K-5 died. I sent it to CRIS, they quoted me something close to what a used K-5 in better shape than mine would cost. I just ordered a new K-5 II, then discovered pro camera repair in San Diego. I had CRIS send the camera there, they quoted $200 to repair, then $150 to remove the IR filter.
The camera worked great for a few weeks, then it died. I sent it back to PCR and eventually heard back that the main board had died, they would do the labor for free, but I'd have to pay for the new board. Considering the age of the camera, I doubt the repair killed the board. Months go by, they think it'll be fixed, but then it doesn't work, they try somethng else, it still doesn't work. Finally, they think it'll be done this week. It turns out that they think it'll need a $20 flex board, on order. After discussing things, they are sending me a check for $350, the cost of my original repair, and I'm leaving the camera there. If they manage to fix it, they'll contact me and I'll have the opportunity to buy the camera back from them. Outcome: I'm not happy, but I could be a lot less happy. For prompt response, you need to call them on the phone, they tend to be days or a week behnd in checing their email. I think that what happened is they got caught by an old worn out camera with lots of things going wrong with it. A repair shops nightmare. Had I not sent it to them, I'd have dead K-5 that wasn't worth repairing. Instead, I got several weeks of experimenting with a UV sensitive DSLR and they've got a K-5 that probably isn't worht repairing, but which they'll probably have thier tech work on in his spare time. The yelp reviews on them are mixed, either very low, or very high. People seem to either love them or hate them. They are a lot less expensive than the competition. -- Larry Colen [email protected] http://red4est.com/lrc -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
