Well, at least you got a result, even if it took a long time. That's something these days.
B > -----Original Message----- > From: PDML [mailto:[email protected]] On Behalf Of Paul Stenquist > Sent: 07 March 2014 21:44 > To: Pentax-Discuss Mail List > Subject: Sometimes Time doesn't fly > > I bumped my DA* 60-250 when I took a spill last August. It was in a soft lens > case and there was no apparent damage, but the next time I used it the > images were soft in places. Did a brick wall test and discovered that the focus > field was no longer flat. Evidently, the elements had been knocked out of > alignment. Sent it to CRIS. They told me it would have to go to Japan since > they didn't have the right tools to work on that lens. They said it would take > about eight weeks. I told them that worked for me since I could get by > without it until the auto show in January, at which point I would like to have > it. It came back to me in December. I repeated the brick wall test, and while it > was better, it was still a bit soft on the left side of the frame. Sent my test > pics to CRIS. They said sent the lens back to us. I did; they tested as well and > agreed with my finding. They then contacted Japan. Japan said it was within > spec. I disagreed vehemently. With some help from Ricoh marketing, and > pushing from CRIS, Japan agreed to replace the lens. And Ricoh marketing > loaned by a 17-70 and 16-45 to tide me over. It took another eight weeks for > Pentax to send the replacement. Today, it faintly arrived, almost exactly six > months from the day I first sent the old lens in for repair. But I'm very > appreciative of the help from Ricoh and CRIS, and I can't really fault Pentax. > They replaced a lens that had been damaged with a new one. Although I > would think they should have been able to repair the old one satisfactorily. > Seems the 16-50 is not only hard to assemble at the factory, it's tough to > repair as well. Tested the new one and set the fine focus adjustment. I'm > now good to go. So I shot a clock. Like many other clocks it's inscribed > "Tempus Fugit." Fugettaboutit. > > http://photo.net/photodb/photo?photo_id=17702140&size=lg > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and > follow the directions. -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
