Have to proofread my missives. How does finally become faintly? Arrrgh. (My 
spellchecker tried to change that last word to are egg.)

Paul via phone

> On Mar 7, 2014, at 4:43 PM, Paul Stenquist <[email protected]> wrote:
> 
> I bumped my DA* 60-250 when I took a spill last August. It was in a soft lens 
> case and there was no apparent damage, but the next time I used it the images 
> were soft in places. Did a brick wall test and discovered that the focus 
> field was no longer flat. Evidently, the elements had been knocked out of 
> alignment. Sent it to CRIS. They told me it would have to go to Japan since 
> they didn’t have the right tools to work on that lens. They said it would 
> take about eight weeks. I told them that worked for me since I could get by 
> without it until the auto show in January, at which point I would like to 
> have it. It came back to me in December. I repeated the brick wall test, and 
> while it was better, it was still a bit soft on the left side of the frame. 
> Sent my test pics to CRIS. They said sent the lens back to us. I did; they 
> tested as well and agreed with my finding. They then contacted Japan. Japan 
> said it was within spec. I disagreed vehemently. With some help from Ricoh 
> marketing, and pushing from CRIS, Japan agreed to replace the lens. And Ricoh 
> marketing loaned by a 17-70 and 16-45 to tide me over. It took another eight 
> weeks for Pentax to send the replacement. Today, it faintly arrived, almost 
> exactly six months from the day I first sent the old lens in for repair. But 
> I’m very appreciative of the help from Ricoh and CRIS, and I can’t really 
> fault Pentax. They replaced a lens that had been damaged with a new one. 
> Although I would think they should have been able to repair the old one 
> satisfactorily. Seems the 16-50 is not only hard to assemble at the factory, 
> it’s tough to repair as well.  Tested the new one and set the fine focus 
> adjustment. I'm now good to go. So I shot a clock. Like many other clocks 
> it’s inscribed “Tempus Fugit.” Fugettaboutit.
> 
> http://photo.net/photodb/photo?photo_id=17702140&size=lg
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