Well, just so you know ... my experience when it did happen last year,
they corrected it RIGHT AWAY.
Everybody makes mistakes now and then, the telling is in how they handle
them. They handled theirs well.
On 4/1/2014 9:14 AM, Stanley Halpin wrote:
The greyed screen with spinning thingie was still going after 8
hours. Even if I closed the browser, shut down the browser, and then
restarted, it just kept on spinning. I finally switched to another
computer, tried again that way, and used a different credit card.
Whatever the reason, this time it worked. I’ve only received 3 emails
so far, a Purchase Confirmation, a Registration Confirmation, and an
Order Invoice. As far as I can tell, they all relate to the same
purchase - i.e. I won’t have multiple charges.
stan
On Apr 1, 2014, at 8:36 AM, John <[email protected]> wrote:
I dunno. I've had problems with the on-line registration EVERY
TIME since they went over to using it. At one point I got the
grayed out screen & spinning whatever-it-is too. The server goes
live at midnight, but there's no one monitoring it to make sure
it's actually working.
If they're not going to have someone around to fix the inevitable
problems when it goes live at midnight, I don't understand why
they don't set it up to go live at 8:00 am when there's someone
going to be there.
It appears to be fixed now. I was able to place my order this
morning. I've gotten 5 emails from Grandfather Mountain since I
successfully registered 15 minutes ago, TWO of them being
confirmations that I'm registered.
I will be checking my statements closely to be sure that doesn't
mean I'm going to be charged for the failed attempts last night.
I got charged twice last year, but I sent Landis an email & she had
it fixed within 24 hours.
On 4/1/2014 2:06 AM, Stanley Halpin wrote:
I think you broke it John. I got as far as the Place Order
button. After that (for an hour now) I just get a greyed out
screen and a spinning boomerang or whatever. I tried closing the
window, coming back into the site. When I tried to place an
order, it recognized me, updated my order from one ticket to two,
and the wheel kept on spinning…
I know know Mark said that registration starts in the morning,
but the site clearly says it is open at midnight and all the
links are live and work properly right up until Place Order which
puts you in limbo.
stan
On Apr 1, 2014, at 12:32 AM, John <[email protected]> wrote:
Registration *DID* go live at Midnight EDT as indicated on the
Grandfather Mountain Web Site.
And just like it's been every year I've tried to register, the
on-line registration is *EFFED* *UP*
It's currently telling me that:
Sorry, shipping is unavailable to the United States (US). If
you require assistance or wish to make alternate arrangements
please contact us.
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