In this case, I believe the only privilege in question was "priority
boarding".
He was eligible to board the plane before the riff-raff were released to
scramble for seats, but the gate agent wouldn't let him take his kids
with him.
On 7/24/2014 2:23 PM, Ken Waller wrote:
The full story I heard was that he was a member of Southwest's
'elite/premium' group of flyers which afforded him flying privileges. He
wanted the rest of his family to be afforded similar privileges on this
particular flight, which the agent refused to do. The agent stated
he/she took the tweet as a threat.
I was a member of several airline's premium flyer groups and on some
occasions family members were allowed similar privileges when flying
with me - and on some flights they weren't. IIRC, the rules of the clubs
stated these privilidges were only for the member.
I've run into exceptional gate agents and I've run into some real jerks.
Kenneth Waller
http://www.pentaxphotogallery.com/kennethwaller
----- Original Message ----- From: "Igor Roshchin" <[email protected]>
Subject: OT - And didn't like how photographers were treated?
Southwest Airlines removed a passenger and his family from the plane
after he tweeted his opinion about the rude gate agent.
http://minnesota.cbslocal.com/2014/07/22/family-asked-to-leave-sw-plane-after-tweet/
Just earlier this year, I've experienced a comparably rude agent and
flight attendant with United Express (ExpressJet) in Houston (IAH).
Igor
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