On 7/24/2014 1:02 AM, Igor Roshchin wrote:


Southwest Airlines removed a passenger and his family from the plane
after he tweeted his opinion about the rude gate agent.

http://minnesota.cbslocal.com/2014/07/22/family-asked-to-leave-sw-plane-after-tweet/


Just earlier this year, I've experienced a comparably rude agent and
flight attendant with United Express (ExpressJet) in Houston (IAH).

Igor



He shouldn't have told the gate agent he was going to "tweet" about the
bad service.

Not saying he shouldn't have tweeted about it, just that he shouldn't
have "telegraphed his punch".

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