On 6/11/2015 12:20 PM, Igor PDML-StR wrote:
Matthew, It's nice to hear about your experience. It is not terrible, but it's just what seems to be the "accepted average" service these days. (I've been dealing with various customer services recently.) FWIW, They've waited for the replacement parts for several weeks (2-3? 4?) when my 17-70/4 lens' motor died and was replaced by CRIS under warranty 2 or 3 years ago. As a side note, - while it doesn't affect me at this point, but I am totally disappointed by UPS considering "adult" starting from 21 y.o. What? Those between 18 and 21 can buy things from the internet, and they cannot receive them? And at 18, they can enlist and die, but are not allowed to sign for UPS packages? That's totally stupid. Igor
Eighteen year-olds can't buy beer either. The "adult" signature requirement is an optional thing. You have to ask the shipper to specify it. Otherwise, the standard for UPS is to leave the package on the front porch, front steps or just toss it over the fence onto the front sidewalk if you have one. -- Science - Questions we may never find answers for. Religion - Answers we must never question. -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
