On 4/1/19, John, discombobulated, unleashed:

>I have to shut down my computer, then the router, then the modem; wait a
>minute 
>or so and restart the modem. Wait until the modem is on line then restart the 
>router. Then I can restart the computer and log into the router.
>
>I think I've got another modem about to crap out on me and that's the ISP's 
>problem because I have to use their modem to get internet + phone.

Why do you have to use their modem?

Over her in the UK, I am a customer of BT (British Telecom) and they always 
send you a modem/wifi base station with a new service. And I always stick it in 
the attic with all the others (generally as a backup).

My thinking is that I don't want single 'all-in-one' solutions because if one 
aspect of the box falls down, then the whole shebang falls down. I prefer 
multiple boxes to isolate any problems.

For my broadband, I use one of these modems:

<https://tinyurl.com/ycmhdx7q>
(Links to Amazon UK page)

But obviously any compatible modem will do.

>From there I come out of the modem and straight into an Apple Airport Extreme 
>base station - this simply generates wifi for the house.

I also have a Netgear 5 port gigabit switch hooked up:

<https://tinyurl.com/ycjxbc92>
(amazon page)

for various ethernet requirements.

For troubleshooting, it's nice to discount everything else in the system and 
plug into the modem directly with a computer to first assess if the external 
DSL is the issue. Then troubleshoot forward into the chain if not.

I feel your pain!

Cotty






-- 


Cheers,
  Cotty


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