You might have better luck at the Apple Genius bar. If your phone is still 
under warranty it should be free, and their techs can usually solve any problem.
Pau

> On Jan 15, 2019, at 12:15 PM, John <[email protected]> wrote:
> 
> When I got the iPhone, the guy at Verizon set it up so that it was linked to 
> my earthlink email address. Unfortunately, whenever it connects to wi-fi (or 
> to my Ethernet at home) it downloads mail to the iPhone, but anything it 
> downloads to the iPhone doesn't come to my inbox on this computer.
> 
> I left it hooked up overnight while it updated iOS and it downloaded 76 email 
> messages from Earthlink. Took a quick glance at the inbox and then over to 
> this computer to see which ones went there instead of here, then back to the 
> inbox to see if there was some way to forward them ...
> 
> But when I got back to the inbox on the iPhone, *NOW* it says it's empty. I 
> don't know where the messages went. They're just gone.
> 
> Now I have to go back to the Verizon store and get them to help me fix the 
> damn phone so it won't receive email from Earthlink.
> 
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