I have to disagree as well. HP doesn't sell only refurbished products.
You just got taken advantage of by whomever you bought the scanner from,
unfortunately. I am now on my second HP printer at home, the 970 Cxi,
and it works great. I have printed photos and my wedding invitations on
it with beautiful results. I also just ordered the Scanjet 5500c, which
has a photo feeder on the top so you can just feed your photos through
it and it scans them automatically. 


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