Hi Gerhard
i can assure you that Norton AV will trash the TBIRD INBOX file without
user invervention
it has happened to me many many times
and has been enormously frustrating
my INBOX file is held on a mapped network drive
i could never figure out all the mechanisms as sometimes disabling NAV
on the local machine on which i was working would prevent this situation
but other times i had to disable NAV on the file server
in the end i just disabled NAV everywhere
when i say 'disable' i am referring to turning off 'auto-protect'
the trick (in case any one needs it)
to recovering the INBOX is to restore it from NAV's back up or quarantine
say yes restore infected file
turn off all the auto protects on all machines
start TBIRD
delete the infected message
compact the INBOX to actually remove the infected file
empty the TRASH
one time i had to go through this nonsense 4 times before i got Mailwasher
(the file server is on a different floor)
Dennis Saputelli
_______________________________________________________________________
Integrated Controls, Inc. Tel: 415-647-0480 EXT 107
2851 21st Street Fax: 415-647-3003
San Francisco, CA 94110 www.integratedcontrolsinc.com
Gerhard Fiedler wrote:
On 8/25/05 11:30:23, you wrote:
i have heard good things about AVG software
http://www.grisoft.com/
i have not tried it yet, but i will
I have that running, both as background checker on some machines and as
on-demand checker on others, and haven't had any trouble with it. It can
even be command line scripted -- some of the other Windows scanners can't.
(At least not the free versions.)
when using Norton AV and Thunderbird mail program and a virus rolls in
an attachment, Norton correctly spots it (if not disabled) and the puts
a lock on the file
well in TBIRD the INBOX is a single file so all the message therein are
lost short of some heroics
but the question is how do other programs handle this issue ?
i can see why it works the way it does
This is strange. In the inbox file, the virus is not actually present in
executable form. Only after TBird extracts the corresponding file and tries
to write it on disk should it be picked up by the scanner -- leaving the
inbox itself out of the story. At least that's how the AVG scanner works.
(Now it also has an email module, and if this is enabled, it scans the
email before it gets to the inbox, but that's another story.)
my working solution is a wonderful program (highly recommended) called
MailWasher
it lists all of the messages on all of the servers for all your email
accounts, just the subject and a few lines
easy to use and cheap enough for what it offers
I'm not sure (don't use it myself), but I think TBird knows how to download
headers only and let you choose what to do with the corresponding messages
on the server (most commonly: delete there or download then delete or
download and leave).
Gerhard
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