At 11:44 AM 1/18/2006, Hamid A. Wasti wrote: >Brad Velander wrote: > > >Altium has always "unofficially" monitored this forum, although > they typically have not posted to the forum. > > >At least one long term member vehemently asserted in the very recent >past Altium does NOT monitor this forum.
Both are right, and this is not the twilight zone. Both are right because there are two different meanings for "Altium." One is an official organization, the other is the unincorporated association of the employees. Altium may not officially monitor this list. "Officially monitor" would mean that an employee is assigned to do it. But it would be rather surprising if there are no employees reading this list, and, even, that there are no *high-level employees* reading this list. After all, wouldn't you? *How in the world would any one of us know that "Altium" -- in the broader sense -- is not monitoring this list*??? And, setting aside Altium employees, how would we know that there is *no* official monitor? The situation went through stages (after I became involved): (1) Protel officially did not monitor the list. I was told, however, that nearly every employee read it. And I got email from employees to prove it. (And I also got personal email from the Sales Manager of a competing CAD system, who acknowledged that *he* regularly read the list. After all, wouldn't you?) I was told that, at this time, generally, Protel employees were prohibited from writing to the list. (And for good reason. Arguing with users, which can happen all too easily, doesn't much help the company....) (2) Protel officially monitored the list, and responded when appropriate, using the account [EMAIL PROTECTED] or something like that. CSC stands for Customer Service Center. (3) Occasionally, other employees did write directly; for example, Nick Martin wrote, as I recall. Which does not prove that there was no policy prohibiting employees, since Mr. Martin might presumably feel free to disregard that.... (4) Altium started its own official list for DXP. Altium employees freely participate in this official list under their own names. As to the PEDA Forum, Altium, I'd guess, does not want substantial employee time going into supporting an obsolete product, i.e. 99SE.... -- so I'd not be surprised if there is a policy discouraging directly posting here. But I certainly don't know. ____________________________________________________________ You are subscribed to the PEDA discussion forum To Post messages: mailto:[email protected] Unsubscribe and Other Options: http://techservinc.com/mailman/listinfo/peda_techservinc.com Browse or Search Old Archives (2001-2004): http://www.mail-archive.com/[email protected] Browse or Search Current Archives (2004-Current): http://www.mail-archive.com/[email protected]
