Matt wrote: > Of course, whether FedEx's *delivery process* is efficient has nothing > to do with your one anecdote. From a perspective of statistical > process control, the issue is what percent of FedEx clients enter > wrong addresses and whether this quantity is enough to require them to > prevent it in the first place so they meet their delivery commitments.
isn't one reason for FedEx's vaunted "efficiency" that it doesn't have a unionized workforce (unlike the USPS or UPS)? aren't FedEx workers paid less (in wages and benefits) as a result? or is it just a matter of fewer union rules on the job and thus more dictatorial power for FedEx management? A lot of privatized services (that were once offered by government) have lower costs due to paying lower wages & benefits or having more control over employees. (BTW, low costs do not reflect efficiency if they're due to low wages. It's more a matter of redistribution.) -- Jim Devine / "Segui il tuo corso, e lascia dir le genti." (Go your own way and let people talk.) -- Karl, paraphrasing Dante. _______________________________________________ pen-l mailing list [email protected] https://lists.csuchico.edu/mailman/listinfo/pen-l
