At 17:00 22/05/2002, Aaron Trevena wrote:
> > >Actually its better to include the urls to the archive and the faq in the
> > >email footer.
> >
> > That's a very bold statement - can you support it?
>
>Yup - a decent faq and a reminder work rather well for most FAQ's assuming
>the users read some emails before posting and didn't subscribe just to ask a
>question.
Ah, the flaw in your argument! You're quite new here aren't you...?!
>An auto-responder would be unpopular and put new users off, as
>well as being a pain to maintain.
I disagree with all but the last. If it posts to the e-mail address of
the one who posted, who would it be unpopular with? If the message
to the poster said something along the lines of "This may answer...
if not your message may be answered by another subscriber..."
Why would it be unpopular?
>Of all the lists I have subscribed to none
>use an auto-responder, usenet has managed without an autoresponder too. FAQs
>and newbies are a social rather than technical issue and need to be
>addressed as such.
For a start, I'm not talking about "newbies", I'm talking about people who
don't read FAQs - but above you assume that people don't post before
reading FAQs, so we're on a different line here.
As for "no-one has a wheel in my village, they must be useless"... you
can see my point already I trust.
>Having said that you could use an infobot hooked up to email to auto-respond
>with helpful hints to the user, then post the mail to the list with the
>auto-response appended on the end to show what the auto-responder said.
That is pretty much my point.
>Just blocking FAQs won't help -
Who said "blocking"?
>politely pointing out that FAQs are answered
>in the docs and FAQ
I do it all the time, my friend.
>works better than flames or blocking users.
I've never seen a flame war here in five years.
> > I yet to remain convinced of the relevance of childrens' TV to perl...
>
>Many FAQs asked on here could be answered sharpish by Dipsy or Purl on
>#london.pm and #perl respectively
I take your word for it. But I yet to be convinced of the relevance of
childrens' TV to Perl, though.
Lee
Lee Goddard
perl -e "while(1){print rand>0.5?chr 47:chr 92}"
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