Hi Aayrra I imagine that product support refers to what they can help you with in case of database problems and integration support, in case you have to migrate legacy applications and things like that.
Atte JRBM El lun, 23 mar 2026, 17:13, Aayra Singh <[email protected]> escribió: > Classification: *Confidential* > > Hi Team, > > I am from the Procurement team at HCLTech. > > > > We have purchased PostGre SQL through one of our vendors. > > > > We were informed through them that the product support is included in > license cost but not integration support that user need to do on his own. > > > > Could you please explain what specifically is covered by "product support" > versus "integration support"? > > User requirement is for support for the PostgreSQL database itself. They > are not looking for support for the software used to integrate .NET > applications with PostgreSQL. > > > > Also can you please check if we can also buy one of the licenses from > below? > > > > https://postgrespro.com/products/postgrespro/standard > > https://postgrespro.com/products/postgrespro/enterprise > > > > > > Thanks, and Regards > > Aayra Singh > > Senior Management Trainee - Global Procurement Services > > *HCLTech* > > Supercharging Progress™ > > *hcltech.com <http://www.hcltech.com/>* > > 5th Floor, Tower-3 > > Sector-126, Noida-201303, India > > Mob: +91 8146946337 > > Email: *[email protected] <[email protected]>* > > [image: 168CC222] > > > > > ::DISCLAIMER:: > ------------------------------ > The contents of this e-mail and any attachment(s) are confidential and > intended for the named recipient(s) only. E-mail transmission is not > guaranteed to be secure or error-free as information could be intercepted, > corrupted, lost, destroyed, arrive late or incomplete, or may contain > viruses in transmission. The e mail and its contents (with or without > referred errors) shall therefore not attach any liability on the originator > or HCL or its affiliates. Views or opinions, if any, presented in this > email are solely those of the author and may not necessarily reflect the > views or opinions of HCL or its affiliates. Any form of reproduction, > dissemination, copying, disclosure, modification, distribution and / or > publication of this message without the prior written consent of authorized > representative of HCL is strictly prohibited. If you have received this > email in error please delete it and notify the sender immediately. Before > opening any email and/or attachments, please check them for viruses and > other defects. > ------------------------------ >
