On 6 October 2015 at 21:05, Nathan Wagner <nw...@hydaspes.if.org> wrote:
> A lot of the reports aren't bugs at all, but requests for help. My > guess is that the users either don't know where to ask or don't > understand the difference between a bug and not knowing how to do what > they want to do. Perhaps a more thorough explaination on the submission > form would be useful. Based on experience elsewhere, not even "unless you are absolutely certain this is a bug, post to pgsql-general" would work. Unless there's a "post to pgsql-general" text box right there, forum-like. Because that's the point IMO: it's easier to post to a web form than think about mailing lists and subscriptions. You can't just go "click, send". People are going to consistently ignore the fact that it's a bug report form when there's no corresponding "ask a question" web form. I'm not really advocating a "send a question" web form though. More like a link to Stack Overflow or something like that. -- Craig Ringer http://www.2ndQuadrant.com/ PostgreSQL Development, 24x7 Support, Training & Services -- Sent via pgsql-hackers mailing list (pgsql-hackers@postgresql.org) To make changes to your subscription: http://www.postgresql.org/mailpref/pgsql-hackers
