I agree about the convenience. I've only dealt with Wyatt's a handful of times, but I have always been treated fairly.
Dwayne is always helpful and likes to talk about the history of the machine I happen to be working on at the time. Especially of late with a Columbia AH motor board that I'm having him work on. These machines are noisy anyway, but this one sounded like a thrashing machine when running. Dwayne spent about ten minutes on the phone with me today explaining the changes in design that took place after my particular model was made and why they were made. He also shared some neat facts about patent issues that they faced when trying to move to a new motor design. I appreciated the personal service of speaking to someone rather than cold e-mails or web sites. I like technology, but the personal touch is still best for me. Tom ----- Original Message ----- From: David Dazer<mailto:[email protected]> To: Antique Phonograph List<mailto:[email protected]> Sent: Thursday, March 10, 2005 1:03 PM Subject: RE: [Phono-L] Styli... I don't deal with Dwayne much, but in those cases that I have, I never resented the "illegal" extra charge for using a credit card. I know that it is illegal, but I figure it is worth the convenience to know that it will be shipped out that same day or the next. I actually think he is easier to get in contact with because he is on the west coast. With the three hour time difference, I can call him after I get out of work and he is still open. Dave Dazer Ron L'Herault <[email protected]<mailto:[email protected]>> wrote: What is Wyatt's selling them for now? I only deal with Wyatt's out of desperation. They are hard to reach for and east coaster with their "phone hours" and lack of on-line ordering, Plus, they (illegally) charge a surcharge for credit card use so I have to have extra cash on hand, send them a check wait for the check to get there, probably wait for the check to clear and then wait for the item to be shipped. Ron L -----Original Message----- From: [email protected]<mailto:[email protected]> [mailto:[email protected]]on Behalf Of Steven Medved Sent: Thursday, March 10, 2005 12:00 PM To: Antique Phonograph List Subject: Re: [Phono-L] Styli... As far as I know Expert is the only one who makes new DD stylus and it comes already mounted in the bar. The reason Wyatt lowered the price is Expert uses the old bar and gives a discount when you send them old bars. Most dealers will give you $5 for an old bar. Steve _______________________________________________ Phono-L mailing list [email protected]<mailto:[email protected]> Phono-L Archive http://www.oldcrank.org/pipermail/phono-l/<http://www.oldcrank.org/pipermail/phono-l/> _______________________________________________ Phono-L mailing list [email protected]<mailto:[email protected]> Phono-L Archive http://www.oldcrank.org/pipermail/phono-l/<http://www.oldcrank.org/pipermail/phono-l/> _______________________________________________ Phono-L mailing list [email protected]<mailto:[email protected]> Phono-L Archive http://www.oldcrank.org/pipermail/phono-l/<http://www.oldcrank.org/pipermail/phono-l/>
