You are running into the problem of the "local company employee staffed customer service counter", and "the local contract shipping center". This will happen with almost anything except the post office. Make a phone call to the home service center and ask or, better yet, go on the internet and read the carriers tariff and regulations. You will find the answer there. Armed with the page and paragraph number you can now go to the "customer service" counter.
You will have a tough time collecting from the post office for an antique also. Again, if it has value, then ship it REGISTERED mail. Right now all you have heer is FUD from your friend of a friend who said..... http://en.wikipedia.org/wiki/Fear%2C_uncertainty_and_doubt On Sun, 18 Feb 2007 09:56:25 -0500, Robert Vuillemenot wrote: >Hi, > I used to ship a lot of antiques by FedEx ground. I found the >service was almost as fast as Priority Mail and considerably cheaper. >In Jan 2006 I took a very expensive phonograph to FedEx to ship to >Arizona by ground. To my surprise the clerk told me that the insurance >policy on antiques had been changed. As of Jan 1st the max insurance >available on antiques shipped FedEx ground was $100. Needles to say I >couldn't accept this on a $3500 item so I shipped it Priority Mail. The >other day a friend of mine received an expensive phonograph that was >shipped from the west coast by FedEx ground and was insured for several >thousand dollars. Furthermore the seller didn't even have to give proof >of value to obtain the insurance. I know this because he tried to ship >it at UPS first but they wouldn't insure it without a recent appraisal >by a qualified antique dealer. Does anyone know if FedEx has changed >their insurance policy? If so what is it now. >Thanks. >RMV >_______________________________________________ >Phono-L mailing list >http://phono-l.oldcrank.org
