I simply setup an alias that executes a perl wrapper.
myalias: "|/path/to/wrapper.pl params"
The perl wrapper then processes the email and inserts or updates existing
ticket in the database.
It is very reliable, we handle a moderate amount of support traffic this
way.
Chris
-----Original Message-----
From: Hellekin O. Wolf [mailto:[EMAIL PROTECTED]]
Sent: Thursday, February 01, 2001 11:25 AM
To: Zak Greant; Derick Rethans; Sascha Schumann
Cc: Jani Taskinen; [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject: Re: [PHP-DEV] Re: [PHP-QA] Changes in bug system..
>
> I do like Hellekin's suggestion to use procmail to automate the entry
of
> messages into the bug system - however, I have no idea how reliabile
the
> system is or how much effort is needed to implement it.
>
>--zak
*** I'll have an eye on it.
I recently worked on an automated subscription system using procmail, php
as CGI and MySQL.
Probably php.net can provide the same environment =8)
how
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