>>On Mon, Dec 17, 2001 at 08:08:06AM -0600, Jaime Bozza wrote : 
>> Unfortunately, the original bug (14496) wasn't written by the person 
>> submitting the additional information.
>> 
>> It's kind of difficult to remember a password you never had. :)
>> 
>> There's currently no way to add comments to a bug (for instance, to 
>> give a "I am also having this problem, here's my information") that 
>> wasn't submitted by you.
>> 
>> Which is possibly one of the reasons that duplicate bugs get 
>> submitted.
>
>    Certainly not ;) Most of the duplicates not even contain more
>    information (of course there are always exceptions).
>
>    As of right now, those taking care of bug reports also merge
>    in valuable information from the mails. No one of the bug
>    maintainers has raised his voice yet so it seems they don't
>    have a problem with that (and it happens not that often
>    anyway).

Ok, so I was generalizing. :)  But as I've been reading the list, there
have been developers that have replied to some of the "duplicate" bug
reports with: "Duplicate of bug # XXXXX, please search the bugs before
posting a bug report."

Granted, many of these people aren't looking through the bug reports,
but some may be, and a comment like the above may get someone irritated
enough to not bother posting additional information because they know
they'll just be turned away.  I know that, at times, I've been put off
when posting a bug because it felt like I was being a "bad person" when
informing someone of a legitimate bug.  

Regardless, perhaps (I've heard mention of a possible new bug reporting
interface) the new interface could link bugs together.  Maybe allow a
new user to reply to a bug report (creating a ne w report with a new ID
but "linking" it to the original) with their own information, thus
allowing additional people to join in the conversation.

Whatever it takes, it's nice to make people feel good about posting
legitimate bugs.  (And don't ask me how to get all the bogus bug
postings out of there - I don't have an answer for that. <G>)

Jaime Bozza




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