Hello Edwin,

On 2015-05-11 21:54, Nichols, Edwin (BeneFACT) wrote:

Is it possible to set up users to be able to search emails that were
sent from an email address, not just to one?  We have some systems

it's possible with the groups feature. Do the following: login as
admin@local, and locate the group menu, click add. Make sure you have
such a recent version that has both "Email addresses**" and "Assigned
email addresses**". (If not, then you have to upgrade both the database
schema and the gui)

Add "[email protected]" to the assigned email addresses, and add your
email to "email addresses".

This means that the gui will append the list of assigned email addresses
to all of those who you enlist in the email addresses textarea.

I hope this makes sense.

Janos

that email through our mail server, but do not send from it (they are
whitelisted for sending out through SMTP) and I have these messages in
Piler. I created a group and put the sender email address into the
group, then assigned users membership in the group, but when they
search, they only see emails that were sent to them by the system. I
want them to be able to see all emails sent from the system, no matter
who the recipient was.

Example:
[email protected] sends emails whenever a new event occurs -
recipient could be internal or external.  This is sent through
Exchange SMTP service and appears in the mail archive for anyone who
has full access (audit).

User A can only see emails where he is a recipient even though he has
group access to [email protected] email address.

Edwin Nichols  |  Director - IT & Operations


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