On Lun 25 May 2009 23:44:25 Armin Berres escribió:
> On Tue, 19 May 09 20:41, trig...@space-based.de wrote:
> > What do you think?
> So, no feedback here so far, we are really more IRC than mailinglist
> users.
> What I understand so far is, that installing presubj files for all
> packages is not an option, because e.g. people get used to simply ignore
> the presubj messages.
> The question is, if presubj files should be installed for packages which
> create a lot of reports like Konqueror, Kmail, Akreator, Plasma...
> These days people started to tag all upstream bugs as those and reply
> with the template provided by Modestas. Is this our new policy? Do we
> officially not forward bugreports anymore (at least as long as we have
> no "Bugsqad") and tell people immediately to take this upstream?
> I am just asking, because my impression after various discussions e.g.
> on d...@l.d.o has been that this is considered quite rude. But in fact it
> is way less rude than just letting the bugs rot forever.
> So, can we agree on something official?
> The "default template"-solution has my vote FWIW...

From my humble and inexperienced POV, it's better to tell the users that they 
_can_ forward the bug upstream than let their bug be forgotten in our BT. 

In my case, as a "junior" job, I am trying to take care mainly of Kopete bugs 
(not package related, but I hope that will change someday). I will read them 
from time to time and forward those that need to, but if the user him/herself 
has done that, the better. I think in this way we gain from at least two 
sides: the users can learn, understand and become more useful in the software 
life span and we can focus in Debian's bugs. Or packaging new versions :-)

So, it may be rude in the begging, but more useful in the end... and my vote 
goes to make it official.

Regards, Lisandro.

“If you want to finish university, you should take care about getting on
with the teachers. The result are submissive citizens that won’t face
authority even if they know they’re right, in order to avoid problems“
  Miriam Ruiz, http://www.miriamruiz.es/weblog/?p=187

Lisandro Damián Nicanor Pérez Meyer

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